How Employee Engagement and Customer Loyalty Go Hand in Hand

[ Originally posted at https://hrdailyadvisor.blr.com/2019/03/04/how-employee-engagement-and-customer-loyalty-go-hand-in-hand/ ] It is far easier and less costly to generate more business from an existing client than it is to draw in a new customer. But you can only capitalize on your existing clients if you develop the all-important customer loyalty. Your employees are pivotal to this process. Every time […]